The National Injury Insurance Scheme Queensland (NIISQ) is a program designed to provide support and compensation to individuals who sustain serious personal injuries in motor vehicle accidents. It operates in the state of Queensland, Australia. NIISQ aims to assist those who have suffered catastrophic injuries by providing lifetime care and support, including medical treatment, rehabilitation, and necessary support services. The scheme is intended to alleviate the financial burden on individuals and their families resulting from severe injuries.

Anyone who has experienced serious personal injuries because of a motor vehicle accident in Queensland after 1 July 2016 may be eligible to receive support. You should contact the NIISQ Agency to confirm your eligibility. As a registered NIISQ agency, we provide a range of treatments to help those in need rehabilitate their injuries and regain control of their life.

As the physio Brisbane chooses for outstanding care and support, Refine Health Group is here to help you achieve greater independence and well-being. Call our Bowen Hills clinic on 07 3216 1330, our Fortitude Valley clinic on 07 3188 1466, send an email to admin@refineheathgroup.com.au, or fill out our contact form to get started.

Key NIISQ Services

As a registered provider recognised by the NIISQ Agency, we assist eligible individuals on their road to recovery. Our physiotherapy services are designed to ease pain, increase mobility, and help you gain greater independence. We have helped countless clients deemed eligible by the NIISQ Agency enhance their quality of living and return to a sense of normalcy.

No-Fault Coverage

Unlike traditional compensation schemes, NIISQ operates on a no-fault basis. This means that individuals do not need to establish fault or liability to access support services.

Lifetime Care and Support

NIISQ aims to provide ongoing care and support for the lifetime of the injured person. This includes medical treatment, rehabilitation, and support services to help enhance the individual's quality of life and independence.

Tailored Support

The program is designed to address the unique needs of each individual, recognizing that the nature and extent of injuries vary widely. Support services may include home modifications, assistive technology, personal care, and more.

Financial Assistance

NIISQ provides financial assistance to cover the costs associated with the care and support services required due to the injury. This is intended to help relieve the financial burden on the injured person and their families.

Collaboration with Service Providers

The scheme collaborates with a network of service providers, including healthcare professionals, rehabilitation specialists, and support workers, to deliver comprehensive and coordinated care.

Refine Health’s Role in the NIISQ

As service providers within the NIISQ, we play a crucial role in delivering the necessary care and support services to participants who have sustained serious and catastrophic injuries in motor vehicle accidents. Service providers can include a diverse range of professionals and organizations specializing in healthcare, rehabilitation, assistive technology, and other support services. Here’s an overview of the services that we can provide:

01

Needs Assessment

Service providers often participate in the needs assessment process alongside NIISQ They contribute their expertise to evaluate the specific requirements of each participant, considering the nature and extent of their injuries.

02

Individual Support Plans

Collaborating with participants and NIISQ, service providers contribute to the development of individual support plans. These plans outline the range of services and interventions needed, including medical treatments, rehabilitation programs, assistive devices, and other supports.

03

Rehabilitation Services

Rehabilitation specialists, such as physical therapists, occupational therapists, and speech-language pathologists, provide targeted interventions to help participants regain and maximize their functional abilities. This may involve exercises, mobility training, and other therapeutic approaches.

04

Assistive Technology​

Service providers in the field of assistive technology help participants access and use devices and equipment that enhance their independence. This could include mobility aids, communication devices, and adaptive technologies.

05

Personal Care and Support Services

Support workers and personal care attendants assist participants with activities of daily living, ensuring they receive the necessary support to maintain their well-being and independence.

06

Education and Training​

Service providers may offer education and training programs to participants and their support networks, helping them understand and manage the challenges associated with the injury.

07

Communication and Collaboration

Effective communication and collaboration with NIISQ and other service providers are essential. This ensures a coordinated approach to care and support, maximizing the effectiveness of interventions.

Frequently Asked Questions

The eligibility criteria for the National Injury Insurance Scheme Queensland (NIISQ) are generally based on the following key factors:

  1. Serious and Catastrophic Injuries:

     Participants must have sustained serious and catastrophic injuries in a motor vehicle accident within Queensland. These injuries may include spinal cord injuries, traumatic brain injuries, amputations, and severe burns.
  1. Permanent Impairment: The injuries must result in a permanent impairment that significantly affects the individual’s ability to perform daily activities and requires ongoing care and support.
  1. No-Fault Requirement: NIISQ operates on a no-fault basis. This means that eligibility is not dependent on establishing fault or liability in the motor vehicle accident. The focus is on providing support to individuals with serious injuries, irrespective of how the accident occurred.
  1. Australian Residency: Participants typically need to be residents of Australia or eligible for Medicare.

Participants in the National Injury Insurance Scheme Queensland (NIISQ) have several rights and responsibilities, and there are various actions they can take to access and make the most of the program. Here are some aspects related to what participants can do:

  • Development of Individual Support Plans: Participants, in collaboration with NIISQ and relevant service providers, contribute to the development of individual support plans. These plans outline the range of services and supports needed, such as medical treatments, rehabilitation, and assistive technology.
  • Active Participation in Rehabilitation: Participants are encouraged to actively engage in rehabilitation programs aimed at enhancing their independence and quality of life. This may include physical therapy, occupational therapy, and other specialized interventions.
  • Financial Assistance: Participants may receive financial assistance to cover the costs associated with their care and support services. Understanding the financial aspects of the program and utilizing the funds appropriately is important for participants.
  • Advocacy and Support: Participants can seek advocacy and support services to navigate the complexities of the healthcare and support system. Advocacy organizations and support groups may provide valuable assistance.

It’s important to note that the specifics of participant actions may vary based on individual circumstances and the ongoing evolution of the NIISQ program. We encourage you to stay informed about your rights, responsibilities, and available services by referring to official NIISQ documentation and seeking guidance from program representatives.

Searching for a NIISQ Provider?

At Refine Health Group, we provide a range of physiotherapy services to help you take back control of your life. Our expert team is highly trained while we only use the best equipment to provide you with a service designed to greatly assist your road to recovery.

If you’re ready to begin, or you would like to learn more about how we can help you or a loved one, please access our contact form, send an email to admin@refineheathgroup.com.au, call our Bowen Hills clinic on 07 3216 1330, or call our Fortitude Valley clinic on 07 3188 1466.